GigVault Support
Find answers to common questions or get in touch with our support team.
Android Version
Frequently Asked Questions
Tap the green "Income" card on the Dashboard, enter your earnings amount, select the platform (DoorDash, Uber, etc.), choose a category, and tap Save. Your earnings are instantly added to your totals.
Auto-tracking requires "Allow all the time" location permission. Go to Settings > Apps > GigVault > Permissions > Location > Allow all the time. Also make sure Battery Saver mode is off and auto-tracking is enabled in the app.
Yes! When you enable cloud sync, your data automatically syncs across all your Android devices signed into the same Google account.
Go to Settings > Subscription > Restore Purchases. Make sure you're signed into the same Google account you used to purchase Pro.
Go to Settings > Data & Security > Export Data. This creates CSV files with your income, expenses, and mileage records that you can share with your tax preparer.
Subscriptions are managed through Google Play. Open the Google Play Store app > tap your profile icon > Payments & subscriptions > Subscriptions > GigVault > Cancel subscription.
Yes! Your data is stored locally on your device, so you can track income, expenses, and mileage without an internet connection. Syncing occurs automatically when you're back online.
Go to Settings > Security > Biometric Authentication. You can enable fingerprint or face unlock depending on your device for quick access.
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