FAQ

GigVault is the ultimate tracking app for gig economy workers. Track your income, expenses, and mileage all in one place. Perfect for DoorDash, Uber, Instacart, Amazon Flex, and all delivery drivers.

Yes! GigVault is free to download and use. Free users can track income, expenses, mileage, and shifts with up to 30 days of history. Pro users get unlimited history, advanced analytics, and no ads.

GigVault supports all major gig platforms including DoorDash, Uber/Uber Eats, Lyft, Instacart, Amazon Flex, Grubhub, Shipt, Spark, and many more. You can also add custom platforms.

When you enable auto-tracking, GigVault uses your phone's GPS to automatically detect when you start driving. It tracks your route and saves the trip when you stop. No more forgetting to start the tracker!

Auto-tracking requires "Always" location permission. Make sure you've granted GigVault location access in Settings > Privacy > Location Services > GigVault > Always. Also check that auto-tracking is enabled, your phone wasn't in Low Power Mode, and you didn't force-close the app.

For 2026, the IRS standard mileage rate is $0.725 per mile for business use. GigVault automatically calculates your tax deduction based on this rate.

Yes! Tap any trip in the Trips screen to view details, then tap "Edit" to modify the miles, purpose, or addresses.

From the Dashboard, tap the location icon in the Quick Actions section to start GPS tracking. Tap "End Trip" when you're done.

Tap the green "Income" card on the Dashboard, enter your earnings, select the platform (like DoorDash), choose a category (Deliveries, Tips, etc.), and tap Save.

Yes! Tap the red "Expense" card to log gas, car maintenance, phone bills, or any business expense. These are automatically deducted from your net earnings calculations.

Default categories include Gas/Fuel, Car Maintenance, Phone/Data, Insurance, Supplies, and Other. You can add custom categories in Settings > Categories.

Shifts let you track your working hours. Start a shift when you begin working, end it when you're done. GigVault calculates your hourly rate automatically.

Yes! Pro users can create schedules with reminders to start tracking at specific times and locations.

Yes! When you enable iCloud sync, your data automatically syncs across all your Apple devices signed into the same iCloud account.

Sync errors are usually temporary. Common causes include poor internet connection, iCloud servers temporarily unavailable, or the app just launched. GigVault automatically retries sync. If the error persists, check your internet connection, make sure you're signed into iCloud, and tap "Sync Now" in Settings > Data & Security.

Yes! During setup, choose "Continue without signing in" to use GigVault in local-only mode. Your data stays on your device only.

Pro unlocks Unlimited History (free is limited to 30 days), Advanced Analytics with detailed charts and trends, No Ads, and Priority Support.

Monthly: $6.99/month. Yearly: $49.99/year (save 40%!).

If you previously purchased Pro, go to Settings > Subscription > Restore Purchases. Make sure you're signed into the same Apple ID.

Subscriptions are managed through Apple. Go to Settings (iPhone) > Apple ID > Subscriptions > GigVault > Cancel Subscription.

Absolutely. Your data is stored in your private iCloud account and is never shared with anyone. We cannot see your earnings, trips, or personal information.

Yes! Go to Settings > Data & Security > Export Data to download your data as CSV files for tax filing or personal records.

Go to Settings > Data & Security > Delete Account. This permanently deletes all your data from iCloud. This cannot be undone.

GPS tracking uses battery. To minimize usage, use auto-tracking instead of always-on GPS, set auto-track sensitivity to "Low" in Settings, and increase idle timeout to end trips sooner.

Don't panic! Check if you're signed into iCloud, go to Settings > Data & Security > Sync Now, and wait for sync to complete. If you're a free user, data older than 30 days is hidden (not deleted). Upgrade to Pro to access it.

Email us at support@gpcreativestudios.com or visit the Contact Support link in Settings > App Info.

No. GigVault helps you track income, expenses, and mileage for tax purposes, but it's not tax preparation software. Consult a tax professional for filing your taxes.

The IRS recommends keeping mileage logs (date, destination, purpose, miles), income records by platform, expense receipts, and start and end odometer readings. GigVault helps you track all of this automatically!

Yes! Export your data from Settings > Data & Security > Export Data. This creates CSV files you can share with your tax preparer or use with tax software.